Field Service Europe 2016 (past event)
29 November - 01 December, 2016
44 (0) 207 368 9465
Ferdinand Juhas
Service Manager
Siemens Healthineers
Check out the incredible speaker line-up to see who will be joining Ferdinand.
Download The Latest AgendaDriving Service Revenue And Customer Satisfaction Focus Day
Wednesday, May 10th, 2017
15:25 Large Service Fleets
Leveraging Industry 4.0 And Disruptive Technologies To Enhance Service
Saturday, June 10th, 2017
11:10 Toolbox Talks
Table 1: Improving Decision Making in Service With Predictive Analytics
Alexander Lehner, Vice President Customer Services, Sandvik Mining and Construction Materials
Table 2: Using Big Data To Uncover Opportunities For Service And Install Base Growth
Michaël Bruninx, Vice President Global Parts & Services Commercial, Sandvik Mining And Rock Technology
Table 3: Managing Customer Loyalty In Today’s Marketplace Demands A Shift In Our Customer Service DNA
Nathaniel Shofarasin, Head of Customer Service, LaFarge
Table 4: Changing Your Culture From One That Sells A Product To One That Sells Service
Diethard Vollmer, General Manager Medical Services and Customer Solutions, Olympus Europa
Table 5: How Automation And Mobility Can Optimize Scheduling, Dispatch And Communications While Also Enhancing The Customer Experience
Phil Davies, Director of Solution Consulting, Clicksoftware
Table 6: Top Strategies To Optimise Your Use Of Connected Products And Remote Monitoring
Ferdinand Juhas, Service Manager, Siemens Healthineers
Table 7: Exploring Future Service Scenarios Based On IoT, Mobility And The Consumer
Jos de Boes, Former General Manager Customer Service Technical Operations, Toyota Motor Europe
Table 8: Value Added Services To Complement Traditional Revenue Streams
Natasja Wientjes, Director Customer Service, THALES Transportation Systems B.V.
Table 9: Building A Cohesive Logistics Program That Puts The Right Part In The Right Place
Knud Midtgaard, Vice President Operations, Alfa Laval
Alexander Lehner, Vice President Customer Services, Sandvik Mining and Construction Materials
Table 2: Using Big Data To Uncover Opportunities For Service And Install Base Growth
Michaël Bruninx, Vice President Global Parts & Services Commercial, Sandvik Mining And Rock Technology
Table 3: Managing Customer Loyalty In Today’s Marketplace Demands A Shift In Our Customer Service DNA
Nathaniel Shofarasin, Head of Customer Service, LaFarge
Table 4: Changing Your Culture From One That Sells A Product To One That Sells Service
Diethard Vollmer, General Manager Medical Services and Customer Solutions, Olympus Europa
Table 5: How Automation And Mobility Can Optimize Scheduling, Dispatch And Communications While Also Enhancing The Customer Experience
Phil Davies, Director of Solution Consulting, Clicksoftware
Table 6: Top Strategies To Optimise Your Use Of Connected Products And Remote Monitoring
Ferdinand Juhas, Service Manager, Siemens Healthineers
Table 7: Exploring Future Service Scenarios Based On IoT, Mobility And The Consumer
Jos de Boes, Former General Manager Customer Service Technical Operations, Toyota Motor Europe
Table 8: Value Added Services To Complement Traditional Revenue Streams
Natasja Wientjes, Director Customer Service, THALES Transportation Systems B.V.
Table 9: Building A Cohesive Logistics Program That Puts The Right Part In The Right Place
Knud Midtgaard, Vice President Operations, Alfa Laval